123 Your Street
Woodstock, IL 12345
AIM Specialty Health Rosemont, IL — Business Process Manager - Contractor
July 2018 to October 2018
Business Process Manager
Lead consultant supporting an integrated business/IT ecosystem. Designed a future state for UAT with a delta transition from Waterfall to Agile methodology. Identified gaps and solutions in process flow, quality control, operational risk, resource competencies and deployment reducing UAT defects from 80% to 10%.
Aon Hewitt / Alight Solutions, LLC , — Business Operations Process Consultant
2011 to 2017
Oversaw short and long-range planning functions, identified ongoing client financial and security vulnerabilities including ecosystem analysis, integrated Business requirements, Client requirements, and IT systems by overhauling root cause solutioning, risk and change management.
Aon Hewitt / Alight Solutions, LLC Lincolnshire, IL — Document Management Operations Manager
2006 to 2011
Instrumental in leading 24hr operational teams to outperform industry standards in cost, cycle time, quality output control, compliance, and resource productivity.
Aon Hewitt / Alight Solutions, LLC Lincolnshire, IL — Distribution & Logistics Operations Manager
2004 to 2006
Served as lead managing partner overseeing 24hr client delivery, fulfillment, inventory control and management while improving system integrations for payroll distribution, inbound and outbound production control.
Aon Hewitt / Alight Solutions, LLC Lincolnshire, IL — Project Manager
2001 to 2004
Optimized performance milestones and tollgates for global, cross-functional projects including distribution, inventory control, fulfillment and assembly. Developed and delivered requirement sessions, assessments and tracking dependencies to facilitate Go/No Go decisions.
Aon Hewitt / Alight Solutions, LLC Lincolnshire, IL — Business Analyst
1996 to 2001
Provided ongoing reviews of business processes to discover opportunities for strategic optimization while analyzing key risk areas.
Moody Bible Institute Chicago, IL — Bachelor of Arts - Leadership Development
Aon Hewitt University — - Project Management
Life Leadership — - Consultative Sales
Core Competencies include: Strategic Business Planning • Operations Management • Process Optimization • Project Management Customer Engagement • Management Consulting • LEAN production • KPI • Team Building & Leadership