My position as a customer service representative,is to provide customers with the upmost ,and accurate answers to thier questions and concerns,my responsibility to make sure they be directed to the resources they r seeking
- Customer service representative at Attached customer service representative
3 years, 2 months at this Job
- High school - Nursing, customer relations,
Data entry,outbound calls, customer service, enrollment calls, conformation calls, information
- Customer Service Representative at Convergys Customer Service Representative
- Warehouse Worker at Integrity Staffing Solutions
- Youth counselor at Easter Seals Blake Foundation
- Receptionist at TITLE SECURITY AGENCY
2 months at this Job
- High school or equivalent - Basic
Worked in a designated location and market Xfinity products and services ◦ Explained benefits and services of all Xfinity/Comcast services and products ◦ Ensured high levels of customer satisfaction through excellent sales service ◦ Assessed customers' needs and provided assistance and information on product features ◦ Handled over the phone sales and inquiries for new and/or current customers
- Customer Service Representative, Xfinity at customer service representative
- Receptionist/Assistant at Yvonne's Daycare
- Cashier at
3 years, 8 months at this Job
- Associates - Health Science
- High School Diploma
Ayer, MA April 2012 - Present (5 years 11 months) Worked in a fast work environment balancing order processing, quote requests, internal and external customer demands, in two order systems. Supported all related Sales and Marketing functions related to Shrink Packaging business unit. Worked together inter-departmentally to perform daily functions with many disciplines including: Engineering, purchasing, planning, technical service, sales accounts receivable and management. Duties include quoting, researching bills of materials, reviewing machinery drawings/parts drawings; order processing, research, returns, credits, and invoicing corrections. Special position in the parts group, entering and managing SAP orders for 8 other brands and communicated expectations to a high level audience. Key Accomplishments *Contributed to yearly sales of roughly $8,000,000.00 by processing machine parts purchase orders with a group of 4. *Lead team in film leads and highest grossing film lead in a team of 4. *Provided support with on time complete ratio by managing inventory demand order requirements by working inter-departmentally. A 98.3% OTC was achieved. *Achieved the highest order processing accuracy rates on the team in 2017. *Scored Second highest in order processing quantity on the team in 2017. * Volunteered to stay late when staffing needs were needed and was available almost as a rule. *Improved quote and customer response times yearly throughout tenure. Turnaround times in less than 8 hours.
- Customer Service Representative at Customer Service Representative Sealed Air Corporation
- Customer Service Representative Potpourri Group at
- Consumer Affairs Associate and Customer Service Associate at WellPet, LLC
- Dedicated Service Manager & Customer Service Associate Oxford Health Plans at
6 years, 9 months at this Job
- BA - Psychology
Respond to customer inquiries via telephone and written correspondence
● Provide assistance to members and/or providers regarding website registration and navigation
● Document all activities for quality and metrics
● Maintain performance and quality standards
● Research and identify processing inaccuracies
- Foundation Care Pharmacy Customer Service Representative at Customer Service Representative I
- Bandanas Bar B Q Cashier/Server at
- Fabletics Sales Associate at
- ScholarShop Volunteer/Intern at
6 months at this Job
- Master of Business Administration - Business Administration
- Bachelor of Science - Fashion Merchandising
- Associate of Arts - Business Administration
I assisted customers with signing up with health insurance.
- Customer Service Representative at Customer Service Representative I
- Walmart associate at Walmart
- Cashier at Zaxbys
- Customer Service Representative at
2 months at this Job
- High school diploma
- High school or equivalent
Complete assistance to the customer,providing resolutions to their concerns. Assist phone agents with customer support. Providing excellent customer service to every call.
- Customer Service Representative II at APAC Customer Service Representative
5 years, 2 months at this Job
- Some college
• Managed a high-volume workload within a deadline-driven environment.
• Resolved average of 500-1000 inquires in any given week while placing over 500 data entry orders and consistently met performance benchmarks in all areas (speed, accuracy and volume).
• Commended for initiative, enthusiasm, tenacity, persuasiveness, intense customer focus and dependability in performance evaluations.
• Completed voluntary customer service training to learn ways to enhance customer satisfaction and improve productivity.
• Skilled in programs such as Orca, DataTrac, and Synapse credit card program that was used for our assembly department as well.
• Responsible for fast-paced environment at the Conde Nast site where I handled items with high insurance values of 5000 to 20,000 ensured they were delivered in a timely fashion.
• An unwavering commitment to customer service with the ability to build productive relationships, resolve complex issues and win customer loyalty.
• Strategic-relationships/partnership-building skills -listen attentively, solve problems creatively, and use tact and diplomacy to find common ground and achieve win-win outcomes.
• Worked on time sensitive task, trained new employees on customer service duties.
• Responsible for resolving all customer issues, responsible for maintaining vendor contracts.
- Urban Express Customer Service Representative at Customer Service Representative
- Help Desk Senior associate Dispatcher Mount Vernon Money Center at
- Customer service Coordinator Cablevision at
9 months at this Job
- High school
Humana customer service representative
- Customer Service Representative at Customer Contact Channels
4 months at this Job
- Technician - Pharmaceutical
- High school or equivalent
Inbound customer service representative
- Customer Service Representative at US Bank Service Center
- Server at Waffle House
- Customer Service Representative at Ajilon Staffing-AMP/PSI
- Clinical Trial Assistant at Randstad-Quintiles
1 year, 2 months at this Job
- - General Studies
- High school Diploma - General Studies