Customer Support Representative handling a multitude of call types working to achieve first call resolution while delivering exceptional customer service.
- Customer Support Representative at Customer Direct
- Quality Assurance Analyst at
- Technical Advisor at Technical Advisory Group
- Technical Support Representative at
8 months at this Job
- High school
I worked as a customer support representative for a computer application company answering phones and responding to emails.
- Customer Support Representative at Limelight Health
- Front End Assistant/Tire Installer at Costco Wholesale
- Court Monitor at Rare Air Trampoline Park
5 months at this Job
- High school
As a Customer Support Representative, I had the understanding, knowledge, and compassion needed to appease a customer with a bad experience. In doing so, I believe it gave the company a second chance to serve the needs of the customer, keep the customer satisfied, and ensure their return.
- Customer Support Representative at SPECIALTY COMMERCE CORPORATION
- Sales Associate at Cosmoprof
- Receptionist at Elizabeth Grady Spa
1 year, 6 months at this Job
- - Cosmetology
I worked here as a customer support representative, taking calls and answering product related questions, and taking customer orders. Heavy computer use as well as verbal communications with customers and fellow staff who had product based questions. Acceptance and processing customer payments and entering customer personal information into database.
- Customer Support Representative at Lands' End Inc
- Welder/Fabricator at Alliance Laundry Systems LLC
- Karavan Trailers at Welder/Fabricator
- Welder/Fabricator at Tank technology incorporated
4 months at this Job
- Bachelor's - Social and criminal justice
- High School Diploma - History Science
My responsibilities at my job at Pawz LLC as a Customer Support Representative include: Answering high volume emails, while providing great customer service to every customer. Making changes to orders, handling customer's subscription accounts. Processing returns, exchanges, and refunds for customers. Handling customer disputes and charge backs through online accounts. Answering to live support messages on website. Organizing and handling shipment. Folding all of shipment, and neatly organizing shipment
- Customer Support Representative at Pawz LLC
- Sales Associate at Bath & Body Works
- Sales Associate at Victoria's Secret PINK
- Sales Associate at Famous Footwear
5 months at this Job
- Bachelor's - Public Health in Clinical Trials and Research
- AS Health Sciences - Health Sciences
- High school or equivalent
Duties include: Invoicing, order entry using both internal and external ERP systems, purchasing. First point of contact for customers. Liaison between production, sales and customers. Back up to the Receptionist and Repair Customer Support Representative.
- CUSTOMER SUPPORT REPRESENTATIVE at Airworthy Aerospace
- VOLUNTEER and LEADERSHIP ACTIVITIES at Free Clinic of Pierce & St. Croix Counties
- RECEPTIONIST at Airworthy Aerospace
- RECEPTIONIST at River Falls Eye Surgery & Laser Center
3 years, 3 months at this Job
- High school
I had the task of relieving as the Customer Support Representative for 10 months before I was promoted to the position. My daily duties included completing reports for the bank, processing transactions for both business and personal customers, resolving customer queries through all communication channels (telephone, email, fax and face-to-face), seeking new and renewed business to increase branch sales target.
- Customer Support Representative at Bank of Nova Scotia
4 years, 11 months at this Job
- Bachelor's - Social Work
10am-7pm), responsible for front and back office management. Excellent SGT Markets communication skills and I always Backoffice Assistance & Customer Support Representative Promoted currency products and December 2016 - December 2018 services through websites and other Only Handling Customer Support with multiple language and verify available media. clients documents. Beside this I generate sales from my region.
- Backoffice Assistance & Customer Support Representative at
- at FBS INC
- Asian Sales of Head and Account Manager at SKYPE
2 years at this Job
1. Cross trained to support multiple companies including McGraw Hill, Centene and NBrown as a Customer Support Representative. 2. Provided customers with assistance in order to enhance business with the clients. 3. Directed students on the through troubleshooting for online course registration through the McGraw-Hill Online Learning Management System. 4. Assisted Centene Health Insurance members with paying their monthly premium. 5. Provided NBrown customers with support throughout the product ordering process. 6. Responded to all customer queries via email and service all phone calls. 7. Communicated with warehouse team members on all shipping and stock issues. 8. Assisted in processing ecommerce returns and exchanges. 9. Communicated with shipping team to ensure merchandise received is correct 10. Located product items by researching using item numbers or item description and applying information provided in order to find correct product.
- Customer Support Representative at Teleperformance
- Customer Service, Data Entry Specialist, Warehouse Associate at Pedal Valves
- Customer Care Associate at Loft Outlet
2 years, 5 months at this Job
- Some college
99 Hawley Ave. Stratford, CT 06614
November 2008 - November 2016
Customer Support Representative I
• Provided professional, courteous, responsive and accurate service to our customers.
• Effective and efficient handling of customer transactions in real time including, working simultaneously with multiple software applications.
• Provided routine customer service billing support including, explaining billing statements to customers, taking customer payments for service, handling collection issues, pro-rates, issuing credits, handling changes of service, confirming appointments, and perform basic troubleshooting procedures.
- Customer Support Representative I at CABLEVISION CORPORATE, CABLE & COMMUNICATIONS CORPORATION
- Special Services Agent at VIRGIN ATLANTIC AIRWAYS LTD
- Trainer II at Flying Club
- Telephone Sales Representative at Flying Club
8 years at this Job
- - Personal and Professional Communication
- - Business Administration