Montgomery, AL Worked as IA for the 22nd RRB. Assigned as the Information Assurance Technical Level II by FT Knox for the 22nd RRB. Build accounts and add computers to the FT Knox network. Work with the Active Directory for the FT Knox assigned to the 22nd RRB. Diagnose and correct computer and network system issues per FT Knox and the State G-6 standards. Developed methodology and presented solutions to problems for alterative connections mentors to end users. Schedule, perform and maintain records of required IS auditing, patching, maintenance, software/hardware changes, and scanning based on evolving threat/vulnerabilities for system requirements at FT Knox. Took the lead for all special IT projects for the 22nd RRB. Ensured that projects are within Army compliance. IT technical representative for all purchases within the 22nd RRB. Set Purchase Orders to contracting on all Mobile communication needs. Educate the 22nd RRB on all security issues for the network and email. Beta test several software packages prior to the release on the network. Performed all tasked as an IMO (Information Management Officer) per FT Knox. Perform other IT duties as assigned.
- Information Management Officer at Alabama Army National Guard
- End User Support Manager at US ARMY
- Recruiting and Retention NCO at Alabama Army National Guard
16 years, 2 months at this Job
- Bachelor of Science in Information Technologies - Computers
- - electronic engineering
- Associates in Industrial Electronics - Industrial Electronics
• Participate in the development and support of networks within organization.
• Install and support network operating systems.
• Provide advanced tier 2 support to resolve end-user problems.
• Analyze network maintenance and enhancements needs and recommend solutions.
• Manages the operation, support, security and integrity of LAN systems.
• Monitor, evaluate, and assess current processes and procedures of network systems operation to improve efficiency, ensure quality, and optimize performance; implement new technology as needed.
• Provide on-going support for end-users.
• Implement and manage development of current and legacy EMR (Electronic Medical Records) system.
• Coordinate PC and network support functions with various level of computer support management techniques.
• Maintain a high level of technical skill and communicating knowledge to others as required.
• Implement, develop, and update Data Backup and Recovery plan
• Organize and manage daily operations of Information Technology team.
• Formulate strategic planning processes and implement information technology goals with associated Key Performance Indicators to measure effectiveness of the agency's EMR and Mental Health programs.
• Translate, Organize, and Modify policies, guidelines, and procedures of the agency's information technology plan.
• Work with management to develop and implement governance, risk, HIPAA, and compliance strategies.
• Collaborate with billing department to manage EDI claim submission and payments remit procedures
• Manage and implement policies and procedures for Medical Records department
• Coordinate with Chief Clinical Officer to manage clinical process and deploy form modifications within EMR.
• Lead the development and maintenance of agency information security and collaborate with executive team to define acceptable levels of risk and risk mitigation procedures.
• Provide reports and metrics to executive for in-house analysis and monitoring.
- Chief Information Management Officer at ALBANY AREA COMMUNITY SERVICE BOARD
- IT Support Professional at CROWN NETWORKING CONSULTANTS
- Service Technician at MEDIACOM TELECOMMUNICATION
- A.S.S.I.S.T Lab Coordinator at MACEDONIA MIDDLE SCHOOL
5 years, 9 months at this Job
- Graduate Certificate - Healthcare Informatics
- Masters - Information Science
- B.S. - Computer Science
with SC/ST connectors, fusion spliced fiber strands, and also terminated Cat5e Cable with RJ-45 connectors. Familiar with Switches and Server Racks.
2016 May 8 - 2017 Feb 13
Cable Installer/Computer Information Management Officer U.S. Army
Worked as an Information Technology Specialist for Combined Joint Operations Center. Responsible for 100+ Users, 300+ Machines, and 100+ VOIP, SVOIP Telephones. Experiences as IT specialist includes Video Teleconference, Windows PowerShell, Microsoft Applications, computer hardware/troubleshooting, NATO equipment, and graphics video displays to include projectors, monitors, and television screens. Ran 40+ ft. Of Fiber Cable, terminated and fusion spliced fiber, as well as ran and terminated 400+ ft. Of Cat5e Copper Cable. Awards & Acknowledgements
• Have received many awards for military service such as Certificate of Achievement, Army Commendation Medal, Army Achievement Medal, as well as the Good Conduct Medal.
- Cable Installer/Computer Information Management Officer at Terminated Fiber Optic Cable
- Cable Installer and Maintainer at U.S. Army
- Truck Unloader\Loader \ Quality Control at Spirit Fitness
- Team Member at Burger King
9 months at this Job
2201 C Street NW Washington DC, DC 20520 United States 01/1976 - 12/2000 Hours per week: 60 Series: 0391 Pay Plan: Other Grade: FS-3 Information Management Officer (This is a federal job) Duties, Accomplishments and Related Skills: My major responsibility was to provide fast reliable communications to Washington, DC, and from American Embassies overseas. This also included support on the President's war on drugs and terrorism. I managed classified telecommunications terminal equipment and processed incoming/outgoing classified message traffic from the Secretary of State to American Embassies overseas. I operated, maintained, managed and administrated classified and unclassified computer networks and desktop computers connected the networks. I adhered to the Department of State security regulations in regards to VHF/UHF/HF radio networks. I received training in fixed and mobile satellite communications. My management skills are top notch. I was responsible for scheduling technical support staff for supporting visits. This included arranging country clearance into the country, setting up transportation requirements and hotel reservations during their visit and to setup inbound and outbound situation reports to the Ambassador upon their arrival and after their work was completed. I was also responsible for ordering supplies and equipment to ensure a smooth running station. Another duty was to keep current the embassies list of Diplomatic Courier Escorts. I was responsible for keeping the work schedule was updated. Numerous scheduled reports and accountability of this information had to be submitted on time and accurate. It was my duty to ensure that I gave a daily status of the embassy's communications status to the appropriate embassy officers including the Ambassador. A Top Secret clearance was mandatory to be employed in my work field due to the nature of access to specific communications data.
- Information Management Officer at United States Department of State
- at United States Marine Corps
- Tank Crewman at United States Marine Corps
24 years, 11 months at this Job
• Created, managed, maintained and validated over 200 user accounts
• Trained and Supervised four Information Management Officers
• Submitted Remedy Trouble Tickets for Users
• Assigned rights and gave access to Users within Active Directory
• Configured, installed, and supported desktop computers, laptop computers, printers, monitors, and all other peripherals
• Presented weekly reports on projects, upcoming events, and ongoing issues
• Imaged and Re-imaged laptop/desktop computers and ensured systems were up-to-date with recent software updates
• Created custom length CAT5 cabling
• Maintained and Distributed Secure Communication Keys
• Facilitated Video Teleconference meeting for both Conus and Overseas
- IT Specialist/Information Management Officer at Army Active
- IT Specialist/Information Management Officer at Army Active
- Student at Active Army
3 years, 2 months at this Job
- High school
As an Information Management Officer/ Program Analyst within the division of cardiovascular sciences, I manage, evaluate and coordinate a complex scientific grant portfolio involving cooperative agreements. The portfolio contains basic science, clinical research and clinical trials in which cooperative agreements cover a large percentage of the grant portfolio. The grants that are managed involve human subjects and animal subjects with budgets that are over $500k in direct costs with total budget awards well over $8M for 4-5 years. Develop innovative grant arrangements to resolve complex and unprecedented program needs and grants management needs at the pre-award and post-award stage of the grant process. Some arrangements that are non-scientific include video casting with principal investigators to discuss financial questions regarding equipment, subawards, personnel, and/or other direct or indirect costs. Other arrangements include becoming executive secretary for data safety monitoring board meetings in which all stakeholders meet to discuss scientific and non-scientific progress, issues, and milestones with program staff, grants management staff, and scientific team for the grant project. Participate in the pre-planning of project and administrative site and staff visits to ensure that all sites are following federal regulations, to ensure the appropriateness of budgetary requests and to meet the scientific team of the funded grant. Pre-planning involves meetings with program staff and grants management staff to discuss the annual budget, the needs of the principal investigator and any policy or regulatory issues that may need to be addressed prior to visiting the grantee site. Advise applicants and grantees on financial and management issues relevant to their applications. Much of the advisement occurs pre-award and involves discussions on human subject costs per site, animal subject costs and proper storage of such and federal rates vs. grantee institutional rates. Advisement also includes proper disposal of chemicals and the de-identification of human subject involvement. The financial aspects include personnel costs and if certain key players are needed on the grant, subcontract awards and the direct and indirect costs of such sites, multiple investigator plans and the expertise of such individuals, foreign site involvement and clearances and all issues that may have been captured during the study section or review meeting of the grant. Provide technical assistance in the administration of the portfolio including setting appropriate work priorities. At the program level, the assistance in the administration of the portfolio includes assigning applications/grants to program staff according to their expertise. The work priorities of the portfolio involve applicants that are submitting applications for the fiscal year. Deciphering if a grantee is likely to receive funding or should revise their submitted application. Page 2 Ensure that the awardee follows established administrative and financial policies, procedures, and sound business practices. Conducts a detailed review of grant applications prior to Council rounds in which human subject compliance in regards to early stage investigators, new investigators, funding years, subcontract awards and foreign clearances are monitored. Any issues that are identified are discussed with the principal investigator and their business official with the expectation that the investigator's business official will ensure compliance to federal regulations and their institute's policies. Develop policy initiatives, criteria and standards for planning, implementing and evaluating grant or cooperative agreement proposals within working groups tasked by the NHLBI Executive staff. Within the working groups the tasks that are mandated are discussed and new policy initiatives are developed that are beneficial to the operations of scientific research within the federal government. Interpret and provide expert and authoritative advice and guidance on statutes, regulations, policies, and procedures as they relate to the pre- and post-award programs offered at NHLBI. Award programs vary depending on the funding opportunity announcement (FOA) and the mechanisms involved in the FOA such as cooperative agreements (U01), research grants (R01, R21), small business and technology grants (SBIR, STTR), program projects (P01), and many more. Determine grant funding levels based on previous pay scales signed by the institute's director and by the allotted budget approved for the fiscal year. Determine scientific gaps and prioritize applications based on the needs of the branch and division.
- Information Management Officer/Program Analyst at
- Contract Closeout Administrator Team Lead at
- Contract Closeout Specialist at
9 years at this Job
- Master of Business Administration - Business Administration
- Bachelor of Science - Business Management
Regional subject matter expert on Windows OS for Reserve Officer Training Corps (ROTC), 8th Brigade, US ARMY Cadet Command (USACC). Provide sites with security monitoring and remediation, broad range of troubleshooting and systems support. Responsible for accountability, tracking, distribution, and maintenance of all IT assets across the Western region. Develop training materials and policies for end users related to all IT assets for the organization. · Managed an OS upgrade project from Windows 7 to Windows 10 for over 500 regionally dispersed users. Instituted an upgrade methodology to reduce downtime of users on their workstations from 3 hours to about 15 minutes. · Lead the deployment of a test program to roll out a Citrix Virtual Desktop environment on the “.mil” network for users overseas in Guam and Hawaii. This provided users more stable connectivity and multiple quality of life improvements over current Citrix Receiver solutions when accessing DoD sites that are not publicly accessible. · Performed End User Testing for a workstation image to be deployed to users in the USACC footprint. Reported over a dozen bugs in the image that broken common user operations to improve the quality of product that will be deployed to users across the organization.
- Information Management Officer at VETC Inc supporting US ARMY Cadet Command
- Service Support Engineer at Amazon Web Services
- Cloud Support Associate at Amazon Web Services
- Communications Executive at US Army
4 months at this Job
- BS - Computer Science
- - Cloud Computing
- Bachelor of Science
June 2017 - June 2018
Information Management Officer (IMO)
• Conducted remediation activities as necessary to maintain system authorization including Information Assurance Vulnerability Alert (IAVA) patch management.
• Requested, Revoked, Issued, Formatted, and Enrolled Tokens.
• Requested unlock codes and unblocking ASCL smart cards as necessary.
• Assisted subscribers with downloading and installing their certificates.
• Reported to LRA if a requestor's private key is compromised through loss or theft.
• Maintained a daily record of end-of-the-day security checks.
• Ensured all end user devices were properly baseline prior to deployment by monitoring, scanning and analysing the systems using Security Center and Nessus.
• Maintain integrity and security on the old computer or life cycled computers by updating patches using ACAS Scans.
• Integrated over 100 new computers and software from Windows 7 to Windows 10 into existing environment.
• Ensured that system backups were conducted to ensure data was not loss during integration.
• Completed weekly Authorized Service Interruption (ASI) reports.
• Validated if requestors were eligible to receive a DoD PKI certificate and met the minimum requirements for access to the network.
• Gathered and forwarded requestor's registration information to the RA/LRA.
• Conducted face to face meetings with subscribers to verify two forms of government issued ID prior to providing the requested PKI certificate, SIPR token, or ASCL token.
• Ensured each requestor completed the end user Acknowledgement of Responsibilities form (DD2842) and forwarded it to the LRA.
• Trained users and maintained continuity documents for proper use and troubleshooting of hardware and software.
• Removed and added computers to the domain.
• Managed user objects in active directory.
• Removed and added users from security groups.
• Executed procedures to ensure system users were aware of their cybersecurity responsibilities before granting access to the UMCS.
• Performed updates and installed patches to maintain the security of the system and workstations.
- Information Management Officer/Enhanced Trusted Agent at Regional Network Operations and Security Center of Kuwait
- Information Technology Specialist at United States Army
- Information Technology Specialist at United States Army
1 year at this Job
- Bachelors of Science in Computer Network and Cyber Security - Computer Network and Cyber Security
Battalion S6 Communications Section
• Creating trouble tickets for user accounts, computer imaging and hardware issues.
• Making Cat-5e cable for customers, software installation, troubleshooting and maintaining all computer systems for over 100 customers.
- Information Management Officer at US ARMY
- Information Technology Specialist at US ARMY
- Signal Support Specialist at US ARMY
- at Army and Air Force Exchange Service
1 year, 7 months at this Job
- - Criminal Justice
- - Criminal Justice
- - Criminal Justice
• Managed and maintained the oversight of 40 computers and equipment worth over $125,000
• Maintained security protocols for all company computers, also trained over 40 members on cyber safety and security techniques
- Information Management Officer at Joint Base Elmendorf-Richardson
- Equal Opportunity Leader at Joint Base Elmendorf-Richardson
- Assault Response and Prevention Manager- Joint Base Elmendorf at Joint Base Elmendorf-Richardson
- Human Resource Manager at Joint Base Elmendorf-Richardson
1 year, 6 months at this Job
- Bachelor's Degree in Homeland Security and Emergency Management - Homeland Security and Emergency Management
- Associate Degree in General Studies - Graduates