Administrative duties consist of preparing Command Newsletters, Command Social Media Maintenance, and other duties such as completing the Monthly/Quarterly worksheet, updating Careline messages, command rosters, contact logs, forms, reimbursement claims, managing resources, photocopies, printing, and all travel time while perform official ombudsman duties, etc.
- Ombudsman at VP-16
- Attendant at MCCS Semper Fit
1 year, 5 months at this Job
- - medical administration
- High school or equivalent
• Prepares injured employees for proceedings by providing education about the workers' compensation process and provisions of pertinent laws and rules
• Communicates Ombudsman Services including rights and responsibilities to injured employees
• Contacts insurance carriers and medical providers to gather information to resolve disputes
• Collaborates with attorneys to negotiate possible resolutions for injured employees
• Presents claimants' arguments before administrative law judges at Contested Case Hearings
• Documents all customer contacts in the Dispute Resolution Information System (DRIS)
• Drafts and submits legal documents, including motions and appeals
- Ombudsman at Office of Injured Employee Counsel
- Career Advisor/Career Counselor at Dynamic Workforce Solutions
- Equipment Technician at United States Navy
- Safety Observer at United States Navy
2 years, 3 months at this Job
- Bachelor's Degree in Sociology / San Antonio - Sociology
I was selected to the role of Ombudsman 3 consecutive years by 3 separate Commanding Officers as they gained command of the USS Ashland. I regularly attended base functions and meetings in their stead while the ship was deployed and represented the command at public events. As one of the first contacts families would make upon arriving, my role was to enable and educate our families until they thrive. The position's primary role is to serve as a liaison between the Commanding Officer and command families, and duties included: -gather and disseminate pertinent information to families through social media and personal outreach -welcome incoming families and equip them for transitioning -provide information and referral for base and Navy programs -develop and distribute monthly newsletters for command -keep CO informed of familial climate, health, morale, and reportable items -compile and submit monthly reports in accordance with Privacy Act requirements -establish and maintain updated communications list for use in emergencies -serve as official source of information in emergency and crisis -mandated reporter for abuse, neglect, assault, etc. -maintain confidentiality -represent the command at meetings and base functions -coordinate services for families during deployments and reassignments -encourage community involvement through special programs with the family readiness group -participate in monthly topical training and professional development research to keep abreast of Navy policy updates and ombudsman registry changes -perform any other roles, functions, or duties according to the discretion of my CO
- Ombudsman at USS Ashland (LSD-48)
- Youth Program Assistant at School Age Care
- Sales Clerk at Navy Exchange (NEX)
- Concierge at Europa Village Winery
at this Job
- Bachelor's - Applied Design
- High school - General Studies
The Health and Human Services Office of the Ombudsman helps people with escalated issues regarding eligibility benefits of SNAP, TANF, Medicaid coverage and managed health care: Navigate the state and managed care systems, understand their coverage and rights, resolve problems with their benefits including access to care. Most importantly, how to advocate for themselves. Our team is designed to help people who are already receiving benefits but need help accessing their benefits and health care services. A priority is placed on individuals who have urgent or complex health care needs. The help I provided includes: Request review of client case from appropriate entities to verify accuracy of eligibility on denials, information about their coverage, how to access services, referrals to the right place to get help. I also provided information about managed care programs to providers, health plans, community based organizations and other stakeholders.
- Ombudsman at HEALTH AND HUMAN SERVICE COMMISSION
10 years, 6 months at this Job
- High school - Ombudsman, Managed Care Services, Complaint Resolutions, Policies and Compliance, Client Benefits, Customer Service,
- High school - Ombudsman, Information Analyst, Investigation and Customer Complaint Resolution
- High school - Ombudsman, Client Complaint Resolution, Lesgislative Complaint Resolution, Investigation and Reseach of Eligibility of Benefits
- High school - Office Administration, System Corrections and Overrides, Restoration of Medical Disability Benefits
- High school - Eligibility Caseworker, Policies and Procedures, Application Processor
- High school - Property Manager
- High school - Electronic Claims Resolution, System Corrections and Overrides, Medicaid Claims Payment
- High school - Claims Audit and Research, Claims Coding, Warrant Payment Control
- High school - Customer Service, State Certificates, Administrative Assistant
- High school - Eligibility Specialist for Women, Infant and Children Program Benefits
- High school - James Avery Craftsman Purchasing and Receiving, Budget Control, Inventory Supplies and Equipment, Accountable for Precious Gems and Metals received
- High school - James Avery Craftsman Catalog Sales of Jewelry, Customer Service Representative
- High school - James Avery Craftsman Mail and Shipping Clerk
- High school or equivalent
Serve as the liasion between the Command and Command familites. Publish Newsletters, Create and maintain updated excel spreadsheets, and official command Facebook page. Attend Monthly Advanced Training. Compose monthly reports to the Ombudsman At Large. Maintained Information and Referral Sources for Command Families.
- Command Ombudsman at USS Miami - NAVSEA
- QUALITY CONTROL/SAFETY INSPECTOR at KMK CONSTRUCTION
- PROJECT ASSISTANT at C. Abbonizio Contractors
- SAFETY/ QUALITY CONTROL MANAGER at VOLMAR CONSTRUCTION
19 years, 10 months at this Job
As a certified Ombudsman - I assess Skilled Nursing Homes and Assisted Living facilities including Home Care to ensure their compliance to established standards, rules and regulations. Most importantly, I investigate complaints, abuses or mistreatment of residents but not limited to monitoring medication errors, including exploitation and related problems that was reported in the state abuse hotline. This is a very rewarding experience as I report these problems to the state Department of Aging and Long Term Care and recommend to the facilities the corrective measures for them to undertake, as failure to do so may affect their medicare/medicaid funding as well as their accreditation renewal. Basically I serve as a consultant to the administrator in resolving the complaints.
- Certified Ombudsman at Palm Beach County - Florida
- Certified Nursing Assistant - to present at Invited for Nomination for Fellowship by AHIMA
- Director Medical Record at Woodlake Nursing Home
- Director Medical Record at Sutton Place Nursing and Rehabilitation
5 years at this Job
- - Update training in CPT and ICD-9-CM
- Master of Public Administration - Health Care Administration
- Bachelor's - Medical Records Science
I’m a neutral party for conflict resolution
- Ombudsman at Bouldersudbury
1 year, 11 months at this Job
- Some high school
As an Ombudsman, I forward important ideas and information from the command to families, find the best resources possible to assist families in crisis, especially when Coast Guard members are deployed, and report all information involving military personnel and families dealing with suspected child abuse or neglect, alleged domestic abuse, alleged sexual assault, suspected suicidal or potential homicidal individuals, to the designated command POC and the appropriate Work-Life staff member (SARC/FAS/EAPC). As an ombudsman I am required to attend monthly meeting/training sessions, track and submit all tasks monthly on a virtual worksheet, maintain confidentiality, and represent the command on committees, boards and working groups in the military or civilian community. Within my position I assist the command and refer individuals with problems to proper resources and assist in the organization and implementation of the command welcome program and participate in indoctrination and orientation programs for new command members.
- Ombudsman at U.S.Coast Guard
- Client Services Assistant Volunteer at Navy-Marine Corps Relief Society
- Environmental Health Technician at Alexandria Health Department
- Executive Administrative Assistant at TESI/ Coastal Community Action, Inc
1 year, 2 months at this Job
- Master's - Environmental Health
- Bachelor's - Chemistry Pre-Med
Responsible for assisting, educating, and advocating for injured workers throughout the dispute resolution process. Review claims for benefits, study case histories, gather and evaluate information including medical records. Assist in proceedings under the observation of a mentor. Contact injured workers to explain Ombudsman services including rights and responsibilities to the injured worker. Respond to complaints and questions. Assist with referrals to social agencies. Contact insurance carriers and medical providers to identify and resolve disputes. Document all customer contact in the mainframe system. Answer general customer service calls. Prepare injured workers for proceedings through education about the workers' compensation process and provisions of pertinent law and rules. Explore alternatives for resolution of disputes. Assist with obtaining supporting documentation. Initiate follow-up contacts about the results of proceedings.
- Ombudsman I at Office of Injured Employee Council (OIEC)
- Claims Examiner I at Texas Department of Insurance
- Administrative Assistant II at Texas Department of Insurance
- Administrative Assistant III at Texas Department of Insurance
2 years, 7 months at this Job
- Some College - Business Administration
0301/GG-13 June, 2017 to present
40 hours per week (Mon-Fri) $113,132
Supervisor's Name: Laura Kelley Email: [email protected]
Okay to contact Supervisor: Yes Number: 202-231-2640 Page -2- The mission of the Defense Intelligence Agency (DIA) is to provide intelligence on foreign militaries and operating environments that delivers decision advantage to prevent and decisively win wars. At DIA, we provide military intelligence to warfighters, defense policymakers and force planners in the Department of Defense and the Intelligence Community, in support of U.S. military planning and operations and weapon systems acquisition. We plan, manage, and execute intelligence operations during peacetime, crisis, and war. ASSOCIATE OMBUDSMAN, GG-0301-13, Step 6 - Serves as an independent, neutral, conflict resolution practitioner. Provides an informal and confidential forum to address organizational concerns related to mission, policies, and systemic issues confronting DIA. Functions as an impartial resource facilitator, mediator, consultant, and dispute-resolution practitioner for all DIA employees and assigned military personnel seeking informal and early resolution of workplace-related concerns.
• Work with individuals and groups in the organization to explore and assist them in determining options to resolve conflicts, problematic issues or concerns and to bring systemic concerns to the attention of the organization for resolution.
• Evaluates all requests for assistance; uses independent judgment and exercises sole discretion and initiative to resolve leadership, management and employee concerns and complaints. Uses a variety of multi-disciplinary methods to pursue resolution. Conducts independent, confidential inquiries to clarify issues and consider the interests of all parties and provides option to avoid and resolve workplace conflicts and concerns. Informally resolves critical and controversial issues that would otherwise require the immediate attention of the Agency Ombudsman.
• Makes recommendations to the appropriate supervisory level for the resolution of individual or systemic problems. Uses any confidential and sensitive information that is gained in problem resolutions to resolve problems informally and foster positive workplace relationships, while rigorously protecting the confidentiality of all parties.
• Identifies trends, issues and concerns relative to DIA policies and procedures, including potential future issues and concerns. Provides recommendations for addressing issues with a view to improving the general administration and operations of the agency.
• Keeps the Agency Ombudsman fully aware of all policies, procedures, and practices that may adversely impact agency staff, or where issues raised by agency staff warrant further management consideration. Maintains a constructive dialogue with all relevant parties; collaborates with other staff as necessary; maintains transparency; and work to reach equitable outcomes.
• Proactively coordinates and collaborates with the Office of General Counsel (OGC), the Office of the Inspector General (OIG), Equal Opportunity & Diversity (EO), and Office of Human Resources (OHR) in order to identify and avoid potential conflicts that may fall within their respective purviews. Page -3-
• Specific actions taken include(s): receipt and analysis of complaints, concerns, and question about the workplace; gathering of facts, reviewing and analyzing pertinent information and discussing disputes with affected parties; and conducting informal inquiries of work-related problems and systemic issues. These issues are frequently complex, confidential, and sensitive.
• Provides staff outreach by educating and training DIA employees about proactive conflict resolution techniques and how to resolve issues amicably.
- Associate Ombudsman at Department of Defense, Defense Intelligence Agency
- Equal Employment Specialist at Department of Defense, Defense Intelligence Agency
- Equal Employment Specialist/Diversity Consultant at Department of Defense, Defense Intelligence Agency
- Equal Opportunity Investigator at D.C. Office of Human Rights
1 year, 9 months at this Job
- - Human Resources Management
- - Criminal Justice
- - Certified West Law Paralegal